📅 Cancellation Policy

• ✔ 7+ days before departure:
  Full refund minus a 15% processing fee
• ❌ Within 7 days of departure:
  No refunds

🔄 Rescheduling & Credit

• ✔ 24+ hours before departure:
  Eligible for reschedule or credit, subject to availability
• ❌ Less than 24 hours:
  No changes or credits

🚫 No-Show Policy

• Guests who do not arrive on time will be considered a no-show
• ❌ No-shows are charged in full and are not eligible for refunds or rescheduling

👉 Please arrive 20–30 minutes prior to departure

🌦️ Weather & Operator Cancellations

• Your safety is our top priority. Trips may be canceled due to weather or unsafe conditions at the captain’s discretion
• If Starfish Snorkeling cancels your trip:✔ Full refund, OR✔ Option to reschedule
• Trips shortened after departure due to weather:❌ Refunds are not guaranteed

🌐 Third-Party Bookings

• If booked through Viator, TripAdvisor, or other third parties:
  👉 Their cancellation policies may apply

We strongly recommend purchasing travel insurance to protect your trip.